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privacy policy

Coinstar Online Privacy Policy

Last Updated: November 29, 2010

This Policy explains how your personal information is collected, used, and disclosed by Coinstar, Inc. and its subsidiaries and affiliated companies ("Coinstar" or "We"). This privacy policy ("Policy") applies to the information collected from customers through our online services, including through our kiosks, on social networking sites where we have an official presence and our Web sites where this Policy is posted, including www.coinstar.com, www.coinstarinc.com, www.coinstar.co.uk; www.coinstar.ca; and www.cmtmoney.com (collectively, "Services"). This Policy does not cover www.redbox.com or other Redbox Automated Retail, LLC ("redbox") activities. Information collected relating to prepaid cards and other products and services offered by our partners are governed by their own privacy policies. This Policy will not apply where we display or link to a different privacy policy.

PERSONAL INFORMATION COLLECTED

We collect information about you in various ways. We collect personal information you provide to us. For example, we collect your name, email address, birth day, postal address, phone number, demographics and other information you provide us. We may also obtain information from other sources and combine that with information we collect from you.

When you visit our Web sites, some information is automatically collected. For example, when you visit our Web sites your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and the Web site you visited before our site are logged automatically. We also collect information about your usage and activity on our Web sites.

Cookies. We may automatically collect information using "cookies." Cookies are small data files stored on your hard drive by a Web site. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites. We may tie this activity data to information you give us at registration and other information about you. We do this to help remember you and to better personalize your experience.

Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Web sites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

USE OF PERSONAL INFORMATION WE COLLECT

We use personal information collected through our Services for purposes described in this Policy or disclosed to you on our Web sites or in connection with our Services. For example, we may use your information to:

  • operate and improve our Web sites and Services;
  • to maintain and administer your accounts and membership profiles;
  • process and deliver contest entries and rewards;
  • facilitate your relationship with our partners who offer services that you choose to use;
  • respond to your comments and questions and provide customer service;
  • provide and deliver your products and services and to send you related information, including confirmations, notices, updates, alerts, and support and administrative messages;
  • communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by Coinstar and our selected partners;
  • link or combine your information with other personal information we get from third parties, to help understand your needs and provide you with better service

Coinstar may store and process personal information in the United States and other countries.

SHARING OF PERSONAL INFORMATION

We do not share your personal information with third parties other than as follows:

  • with your consent, for example, when you agree to our sharing your information with other third parties for their own services and marketing purposes (subject to their separate privacy policies);
  • with third party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us;
  • to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Coinstar our agents, customers, partners, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Coinstar, its customers, or any person;
  • in connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

We may also share aggregated or anonymized information that does not directly identify you.

SECURITY OF YOUR PERSONAL INFORMATION

Coinstar takes reasonable measures to help protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.

YOUR INFORMATION CHOICES AND CHANGES

You may opt out of receiving promotional emails from Coinstar by following the instructions in those emails. You may also send requests about your contact preferences and changes to your information by emailing info@coinstar.com. Or you may change your email choices by logging into My Coinstar. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. Opt-outs to Coinstar emails will not affect promotional emails sent by our separate lines of business including, redbox.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

CHANGES TO THIS POLICY

Coinstar may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above.

ENFORCEMENT

If you have any questions about this Policy, please contact us at legalaffairs@coinstar.com.